Nimbus Support

We're here to help!

📧 Contact Us

snur.adibelli@gmail.com

We typically respond within 24-48 hours

Frequently Asked Questions

🎨 How do I generate a wallpaper?

Simply open the app and tap the "Refresh" button. Nimbus will automatically detect your location, fetch the current weather, and generate a beautiful AI-powered wallpaper.

💳 How do subscriptions work?

Subscriptions provide you with credits each billing period. Credits are used to generate images. You can manage or cancel your subscription anytime through your Apple ID settings.

🔄 Do my credits roll over?

Subscription credits reset each billing period and do not roll over. However, credits purchased as one-time packages never expire.

📍 Why does the app need my location?

We use your location to fetch accurate weather data for your area. This allows us to generate wallpapers that reflect your actual weather conditions. You can also manually select a city.

🖼️ How do I save or share my wallpaper?

Tap the menu button on the main screen to access options for setting as wallpaper, saving to your gallery, or sharing with friends.

💰 How do I request a refund?

All purchases are processed through Apple. To request a refund, please visit reportaproblem.apple.com or contact Apple Support.

🔒 Is my data safe?

Yes! All your data is stored locally on your device. We don't store your images or personal information on our servers. See our Privacy Policy for details.