Support & FAQ

How Screenshots Cleaner Works

• Give the app access to your photos — that is where your screenshots live.
• Swipe left to bin a screenshot, right to keep it. That is the whole interaction.
• The app reads the text inside each shot, on your device, so it can label it (one-time code, receipt, link, address, conversation) and so you can copy something out before it goes.
• When you are done, your phone asks you to confirm, and only then deletes.

Frequently Asked

It says I have 0 screenshots, but I have hundreds.

• Check that photo access is allowed in your phone's Settings. If you chose "Limited" or "Selected photos", the app only sees the ones you picked.
• The app looks for images your phone marked as screenshots. Pictures saved from other apps, or transferred from a computer, may not carry that mark.
• Use Settings → Re-scan Photo Library after granting access.

I deleted screenshots but my storage did not go down.

That is your phone, not the app. Deleted photos move to Recently Deleted and stay there for 30 days so you can change your mind. To free the space immediately, open the Photos app and empty that album.

I deleted something by mistake.

Open Photos → Recently Deleted and recover it. You have 30 days.

Are my screenshots uploaded anywhere?

No. They are read on your device and never leave it. The text recognition also runs on your device, using the one built into iOS and Android — there is no cloud service involved. See the Privacy Policy.

What does "Duplicates & Bursts" mean?

Screenshots that are the same size in pixels and the same size in bytes, or that were taken within a few seconds of each other. It is a strong hint, not proof — the app still shows you every one before anything is deleted.

I paid, but the app still shows the free limit.

Tap Restore Purchases — on the upgrade screen or in Settings — while connected to the internet. Make sure you are signed in with the same store account that made the purchase.

Is PRO a subscription?

No. It is a single one-time payment. Nothing renews and nothing is charged again.

What do I get for free?

Unlimited swiping and keeping, with the text recognition and category labels working, plus 25 deletions on your first day and 5 a day after that. The one-time purchase removes the daily limit and adds the one-tap tools: clearing a whole category at once, the duplicate finder, and copying text out of a screenshot.

Why is there a limit on deleting but not on looking?

Because looking through your own photos should not cost anything — and because the labels are what stop you binning a screenshot of a code you still need. The paid part is doing it fast and in bulk.

How do I get a refund?

Refunds are handled by the store, not by us: reportaproblem.apple.com for iOS, or the Google Play order history for Android.

Report a Bug or Ask for a Feature

Write to snur.adibelli@gmail.com. Bug reports that say what you did, what you expected and what happened instead get fixed fastest.